Hotel Nikko aimed to convey its brand essence to both staff and guests, emphasizing its commitment to hospitality and exceptional experiences. LO:LA was entrusted to craft a narrative that captured the hotel's origins and mission, inviting all to embrace Hotel Nikko's dedication to creating fantastic memories. Through captivating storytelling. This narrative takes guests on a journey through the hotel's unique offerings and luxurious amenities, inviting them to become a part of the Hotel Nikko family and experience Omotenashi - true hospitality at its finest.