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Robert Bridwell

Spona Name LO:LA to Branding Star List

Spona Name LO:LA to Branding Star List 1080 1080 Robert Bridwell

We are Thrilled to announce our inclusion on the Spona list of Branding Agencies to watch.

LO:LA is one of five agencies named in the Winter Stars Branding category. Congratulations to everyone else on the list.



LO:LA Top 10 Brand Management firm of 2024

LO:LA Top 10 Brand Management firm of 2024 1080 1080 Robert Bridwell

We are Thrilled to announce our inclusion in the Martech Outlook list of top 10 Brand Mangement firms for 2024.

Below is the article written about us.


Exploring the Essence of Brand

A striking anecdote from John F. Kennedy’s 1962 NASA visit highlights the profound impact of a brand story resonating throughout an organization, as a janitor’s reply of “I’m helping put a man on the moon” encapsulated the essence of collective purpose.

In recent times, the intricate realm of branding has taken a backseat due to its perceived complexity and its delayed return on investment in contrast to immediate marketing outcomes. While some enterprises excel in defining the ‘what’ and ‘how’ of their operations, the truly savvy ones delve into the critical ‘why’ behind their existence when shaping their brand.

At the forefront of this ethos stands LO:LA, a contemporary and inventive marketing agency acknowledging branding as the ultimate competitive edge in today’s cutthroat landscape. Whether orchestrating comprehensive campaigns or focusing on specific projects, LO:LA champions a pioneering Return on Ideas (ROI) approach that brings forth what resonates most with consumers.

Nicholas Platt, CEO of LO:LA, underscores their approach: “For all our clients, we reexamine the core ‘why’ of their brand, providing a radical interpretation that directly communicates their value proposition to consumers.”

Amidst business expansions, brand definitions often become muddled, especially when leadership transitions occur, leading to disparities in how different stakeholders perceive the brand. LO:LA adeptly navigates such scenarios, facilitating seamless market expansions by aligning brand messaging with the fundamental mission.

Additionally, it aids businesses during investor acquisitions by effectively articulating their value to potential suitors. Amidst these demands, the primary focus remains on unifying the team under a singular message that unveils the essence of the brand.

While numerous businesses are preoccupied with short-term promotional tactics and antiquated, fragmented messaging strategies, LO:LA emphasizes creating a coherent narrative and messaging continuum that propels a brand into its ‘next chapter moment.’ Their adaptability caters not only to established enterprises seeking to refine their brand vision but also to startups yearning for impactful, fresh messaging to fuel their growth trajectory.

LO:LA’s current endeavors include spearheading the rebranding of a regional billion-dollar credit union slated for January 2024 and providing end-to-end guidance to a startup for the launch of their at-home blood testing application.

Central to these successes lies their ‘Brand In A Box’ solution, comprising four phases: research and immersion, brand story and strategy, visual expression, and brand rollout. LO:LA conducts extensive research, including stakeholder interviews, data analysis, and competitor evaluations, comprehensively grasping the nuances, aspirations, and demographics that can drive a brand’s growth.

Built on Carl Jung’s theory of 12 archetypes, ‘Brand In A Box’ leverages customized consumer archetypes to foster a shared understanding of diverse messaging possibilities. This linguistic framework lays the groundwork for a brand essence workshop, employing exercises and assessments to gauge feedback and refine the brand’s narrative.

Beyond envisioning the brand, LO:LA delves into the emotional underpinnings of consumer behavior through a Golden Circle exercise, coupled with ‘soul-searching’ discussions with clients to unveil unspoken concerns, facilitating more effective brand communication.

Based on the core brand idea, ‘Brand In A Box’ crafts personas and motivations, defining visual elements like appearance, voice, tone, and overall identity. This culminates in a seamless rollout ensuring digital assets are market-ready while aligning the internal team momentum to achieve objectives and manage customer expectations.

An exemplary success story involves San Francisco’s Hotel Nikko. Despite misconceptions about the city, LO:LA strategically repositioned the hotel as a vibrant hospitality destination, leveraging a brand narrative centered on energy and diversity.

Looking ahead to January 2024, LO:LA plans product launches in London and Los Angeles, facilitating British companies’ expansion into the American market and reciprocally establishing a robust presence for U.S. brands in the U.K. This initiative capitalizes on Platt’s 15 years of U.S. experience combined with partner Adrian Watman’s expertise and the U.K. team. Ultimately, LO:LA aims for ‘Brand In A Box’ to become the go-to solution for businesses aiming to communicate their ‘unfair brand advantage’ across borders.

LO:LA Wins 3 Davey Awards

LO:LA Wins 3 Davey Awards 1080 1080 Robert Bridwell

We are absolutely delighted to announce we have won 3 Silver Davey Awards. A big thank you to our team and our clients for making the process of creating this work an absolute pleasure.


New York, NY (October 24, 2023) – Winners of the 19th Annual Davey Awards have been announced by the Academy of Interactive and Visual Arts. The Davey Awards honor work from the best boutique creative agencies, in-house brand teams, small production companies, and independent creators across Branded Content, Video, Design & Print, Advertising & Marketing, Mobile, Podcasts, Social, and Websites. Please visit to view the full winners list.

“The talent displayed by the Entrants into our 19th season has proven to be massive”, said AIVA managing director Lauren Angeloni. “I’ve come to expect ingenuity and innovation from our small shops and independent creators, but this year is particularly stunning. I want to congratulate all of the honorees for their well-deserved wins. I also would like to extend sincere thanks to our jurors, who gave so much time and care in their evaluation of each entry.”

The Davey Awards is sanctioned and judged by the Academy of Interactive and Visual Arts, an invitation-only body consisting of top-tier professionals from acclaimed brand and media, interactive, advertising, and marketing firms including: Spotify, Majestyk, Big Spaceship, Nissan, Tinder, Conde Nast, Disney, Microsoft, GE Digital, JP Morgan, PGA Tour, Wired, and many others. Visit for more information on our judging body.

The Davey Awards is an international award focused exclusively on honoring outstanding creative work from the best small teams from across the world. The 19th Annual Davey Awards received over 2,000 entries from ad agencies, digital agencies, production firms, in-house creative professionals, graphic designers, design firms and public relations firms.

All it took was one small stone and a flash of ingenuity for David to overcome Goliath. The Davey Awards were inspired by this symbol of creative resourcefulness and used it as the foundation of our updated brand identity and sleek new statuette. In their 19th year, they doubled down on their core mission—celebrating brilliant ideas from small teams. The Davey Awards level the playing field so entrants compete with only their peers, and winners can gain the recognition they deserve. Please visit for more information.

The Power of Storytelling: Unleashing the Revenue-Generating Potential

The Power of Storytelling: Unleashing the Revenue-Generating Potential 1080 1080 Robert Bridwell

In the dynamic landscape of business and commerce, the pursuit of revenue is an ever-present goal. However, the path to generating substantial revenue isn’t solely paved with raw data and cold facts; rather, it’s illuminated by the art of storytelling. The adage “facts tell, but stories sell” encapsulates a profound truth: the persuasive power of storytelling is unmatched when it comes to driving revenue growth. Let’s delve into the compelling reasons why storytelling stands as the supreme strategy for revenue generation.

The Science of Storytelling

When a story is skillfully woven, it has the remarkable ability to captivate and resonate with the human mind. Neurological studies reveal that storytelling engages multiple brain regions simultaneously, triggering cognitive responses that mere data and statistics cannot replicate. The release of oxytocin, often referred to as the “trust hormone,” is a direct outcome of emotional engagement through storytelling. This chemical response fosters empathy and connection, paving the way for the creation of a unique bond between the storyteller and the audience.

Take, for example, Apple’s ingenious use of storytelling in their marketing campaigns. Instead of bombarding consumers with technical specifications, Apple’s “1984” Super Bowl commercial and “Get a Mac” campaign featured relatable characters, inviting viewers to join in on the narrative. This emotional resonance allowed Apple to transcend the role of a mere technology company and become a symbol of innovation and creativity. By tapping into human emotions, Apple effectively generated revenue through a loyal customer base drawn by the stories they told.

Memorable Messaging

The human mind is inherently wired to remember narratives, making storytelling an exceptional tool for conveying messages that stick. Compare the lasting impact of stories to the fleeting nature of raw data. This capacity for retention serves as a crucial advantage for businesses seeking to etch their brand into the consumer consciousness.

Dove’s “Real Beauty” campaign stands as a testament to the potency of storytelling in messaging. Instead of focusing solely on product promotion, Dove shared stories of real women grappling with societal beauty standards. These narratives resonated deeply, embedding Dove’s commitment to authenticity and self-acceptance in the minds of consumers. The result? A brand that not only achieved increased revenue but also fostered a loyal customer base drawn to its empowering narratives.

Connecting with the Audience

The heart of successful storytelling lies in its ability to evoke empathy and forge connections. When brands share personal experiences and emotions through stories, they demonstrate a level of vulnerability that resonates with audiences on a profound level. This emotional connection goes beyond transactional relationships, fostering a sense of community and loyalty.

Nike, a master of storytelling, excels in this aspect. Their “Just Do It” campaign has showcased stories of athletes conquering adversity and pushing their limits. These stories not only inspire individuals to overcome challenges but also align them with Nike’s brand identity. By connecting with customers on an emotional plane, Nike elevates its revenue streams through engaged and passionate consumers.

Overcoming Skepticism

In a world flooded with information and advertisements, skepticism has become a natural response. However, storytelling possesses a unique ability to dismantle these barriers and build trust. Authentic storytelling, with a focus on transparency and vulnerability, can transcend skepticism and establish credibility.

Charity: Water, a nonprofit organization, demonstrates this concept admirably. Through impactful storytelling, they bring to life the transformational impact of providing clean water to communities in need. By sharing individual stories, they evoke empathy and authenticity, leading to increased donations and sustained support from a trusting audience.

Creating Engagement and Virality

The viral nature of compelling stories is an undeniable force in the modern era. Stories have an innate shareability factor, enabling them to propagate across social media platforms and ignite conversations. This organic dissemination serves as a powerful marketing tool, amplifying brand reach and ultimately driving revenue.

Coca-Cola’s holiday campaigns embody this notion splendidly. Their heartwarming advertisements center around themes of family, friendship, and sharing during the festive season. These narratives don’t just boost sales; they transform Coca-Cola into a timeless symbol of holiday cheer, sparking conversations and generating revenue year after year.

Longevity and Brand Loyalty

Stories have a unique attribute: they endure through time, often passing down through generations. This longevity contributes to the cultivation of brand loyalty and an ever-expanding customer base. As stories become woven into a brand’s fabric, customers become advocates and brand ambassadors, driving revenue growth over the long haul.

Reflect on the enduring appeal of Apple and Nike. Their stories have not only stood the test of time but have also evolved to encompass new narratives. These stories, backed by loyal customers turned advocates, continue to drive revenue as they inspire and resonate with each passing generation.

In the arena of revenue generation, storytelling emerges as an unrivaled force. By appealing to emotions, building trust, and fostering connections, storytelling transforms businesses into purveyors of experiences and emotions, rather than mere commodities. The cases of Apple, Dove, Nike, Charity: Water, and Coca-Cola eloquently demonstrate how stories elevate brands, engage audiences, and drive revenue growth. As businesses navigate the complex landscape of commerce, embracing the power of storytelling isn’t just a strategy; it’s a journey toward sustainable growth and unparalleled success.

Photo by Nick Fewings on Unsplash

The Power of Why: Unveiling the Heart of Modern Brands

The Power of Why: Unveiling the Heart of Modern Brands
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Setting the Stage

In a world brimming with options, brands have become more than mere products – they’re identifiers of values, aspirations, and purpose. But in a marketplace flooded with choices, what truly distinguishes a brand? The answer lies in understanding the “why” – the fundamental reason a brand exists beyond profitability. The pivotal role of discovering and embracing a brand’s “why” in today’s dynamic landscape, where differentiation is the key to capturing attention and loyalty.

The Foundation of Purpose

At its core, a brand’s “why” is not just a slogan; it’s a profound raison d’être. Consider the example of Warby Parker, the eyewear brand. While delivering stylish eyeglasses, their “why” extends to making vision care accessible to all. With its Buy a Pair, Give a Pair program, Warby Parker’s purpose-driven approach attracts socially conscious consumers, turning them into brand advocates and contributing to a meaningful cause.

Uniting the Tribe

The “why” behind a brand goes beyond consumer demographics; it’s about forming a tribe of like-minded supporters. Lush Cosmetics serves as an example of this tribe-forming power. Beyond selling bath and beauty products, Lush champions ethical practices and environmental responsibility. Their “why” resonates deeply with eco-conscious consumers, transforming them from customers into passionate advocates for the brand’s principles.

Standing Out in the Crowd

In an era of commoditization, a strong “why” becomes a beacon that guides consumers through the noise. Beyond Meat is a contemporary illustration of this. By providing plant-based meat alternatives, their “why” addresses both health and sustainability concerns. Amidst traditional meat options, Beyond Meat’s distinct “why” appeals to health-conscious, environmentally-aware consumers seeking innovative alternatives.

Evolving, Yet Rooted

A brand’s “why” isn’t set in stone; it can evolve while staying rooted in its core values. Nike exemplifies this adaptability. From its inception focusing on athletic performance, Nike’s “why” evolved to encompass empowerment and social change. The Colin Kaepernick campaign, for instance, showcased Nike’s commitment to social justice, proving that a well-defined “why” can resonate even in the face of controversy.

The Internal Compass

A brand’s “why” isn’t just for external perception; it serves as a compass guiding internal decisions and culture. Airbnb is a contemporary illustration of this. Their “why” of creating a sense of belonging goes beyond accommodations; it shapes the company’s culture and empowers hosts and guests to connect on a deeper level, reinforcing Airbnb’s unique position in the travel industry.

Your Why, Your Differentiator

In today’s rapidly evolving landscape, brands must be more than products – they must be purpose-driven beacons. As demonstrated by Warby Parker, Lush Cosmetics, Beyond Meat, Nike, and Airbnb, a brand’s “why” is its North Star. It transcends fleeting trends, forging emotional bonds with consumers seeking authenticity. This profound understanding is what sets remarkable brands apart, guiding them towards enduring success.

Return on Ideas (the new ROI) driving growth by creating Joy.

Return on Ideas (the new ROI) driving growth by creating Joy. 1080 1080 Robert Bridwell

In today’s dynamic and competitive business world, creativity has emerged as a powerful force driving success and growth. While organizations recognize the tangible benefits of investing in creativity, there is an equally compelling but often overlooked byproduct: joy. This argument highlights how embracing creativity and fostering a culture of innovation not only generates tangible returns but also cultivates joy among employees, customers, and communities. By celebrating and encouraging creative expression, businesses can create an environment where joy flourishes, leading to increased engagement, loyalty, and overall well-being.

Joy as an Intrinsic Outcome of Creativity

Embracing Personal Expression:

Creativity empowers individuals to express their unique perspectives, ideas, and talents. When given the freedom to be creative, employees experience a sense of fulfillment and joy in their work, enabling them to bring their whole selves to the table.

A Source of Inspiration:

Creative environments inspire and uplift individuals, fostering a sense of joy that transcends traditional metrics. When people are encouraged to explore their imaginations, they become inspired, leading to increased motivation, productivity, and overall happiness.

Nurturing Joy within Organizations

Acceptance and Support:

Creating an environment that accepts and supports diverse forms of creativity allows employees to feel valued and appreciated. When individuals feel their ideas and contributions are respected, they experience a sense of joy and fulfillment, fostering a positive work culture.

Encouraging Collaboration:

Collaboration amplifies joy by creating opportunities for shared experiences and collective accomplishments. By encouraging teamwork and cross-functional collaboration, organizations can tap into the synergy of diverse perspectives, leading to greater innovation and shared joy.

Celebrating Achievements:

Recognizing and celebrating creative achievements uplifts individuals and teams, generating a sense of accomplishment and joy. Acknowledging and rewarding creative endeavors encourages continued growth and fosters a positive feedback loop that fuels further innovation.

Joy as a Catalyst for Customer Engagement.

Memorable Experiences:

Creative and innovative products, services, and interactions have the power to evoke joy in customers. By delighting customers through unique experiences, businesses forge emotional connections that enhance brand loyalty and advocacy.

Emotional Resonance:

Creativity allows businesses to craft narratives and stories that resonate with customers on a deeper level. By tapping into emotions and creating meaningful connections, organizations can evoke joy, leading to stronger brand affinity and long-lasting relationships.

Joy and Community Impact.

Inspiring Others:

Organizations that prioritize creativity inspire others within their communities. By sharing their creative endeavors, businesses can ignite the spark of joy in individuals and foster a culture of innovation beyond their immediate sphere.

Social and Cultural Enrichment:

Creative initiatives that engage with communities contribute to the social and cultural fabric, enriching lives and fostering a sense of joy and pride. By supporting and investing in creative endeavors, organizations become catalysts for positive change and community well-being.

While the benefits of creativity in driving tangible outcomes such as revenue, acquisition, and loyalty are well-known, the power of joy as a byproduct should not be underestimated. Embracing creativity not only generates innovative solutions but also cultivates a sense of joy among employees, customers, and communities. By creating an environment that encourages creative expression, organizations empower individuals to experience fulfillment and inspiration, leading to increased engagement and overall well-being. Joy becomes a catalyst for customer engagement, driving brand loyalty and advocacy. Furthermore, creative initiatives have a profound impact on communities, fostering social and cultural enrichment. By recognizing the inherent joy that creativity brings, businesses can create a meaningful and joyful journey for all stakeholders, ultimately reaping the rewards of a vibrant and thriving ecosystem.

Photo by Jacqueline Munguía on Unsplash

7 Benefits of Visual Branding for Your Business

7 Benefits of Visual Branding for Your Business 640 427 Robert Bridwell

Visual branding is a strategy that uses visual elements like color, typography, and various shapes and materials, to improve brand awareness, public profile, social media appearance, content strategy, and so on. When we talk about digital marketing and brand advertising, we should not forget that over 80% of the campaign’s success depends on visuals. People are more visually oriented, and they always notice these things first, even if it’s on the subconscious level. As you will see in this article, there are many benefits of visual branding for your business. With that in mind, let’s see what those benefits are and how you can use visual branding to make a difference.

The first impression never changes – make sure it is perfect!

No matter what people think of your brand later, they will always have the same first impression. That never changes, and it can even define the entire relationship between a brand and a potential customer. The idea of visual branding is to create a visually appealing image of your company, which is one of the secrets of a successful online business. Think about your website’s home page, social media profiles, or any other place where your business is mentioned.

The presentation of your business is not always just about the content. The design element is also a critical one. Some people will not even spend time looking at the content if they are not impressed with what the website looks like.

Colors convey emotions – connect with customers on a personal level!

It is no secret that colors convey emotions. Colors also have a deeper meaning. For example:

  • green is always associated with nature;
  • red with passion, danger, or love;
  • white with something pure and innocent;
  • black can mean mystery, death, elegance, power, mourning;
  • purple is a sign of royalty, wealth, and luxury;
  • blue often means loyalty or sadness;
  • gray represents something formal, neutral, or conservative;
  • yellow can be seen as a happy color.

These are just some basic meanings, and each of these creates an emotion. Even combinations of colors can bring us closer to a more complex emotional picture.

You need to consider what type of message you want to convey to your consumers and what feelings your brand should invoke.

Impress customers on social media through visual branding

Social media is one of the most critical communication channels today. Regular consumers spend almost 90% of their time on social media, and businesses must use that opportunity to connect with them.

When we talk about visual branding in social media, it all comes down to creating aesthetically stunning and impressive content. People like to share on social media and are more likely to share something they think is beautiful.

Visual branding draws more attention to your business

It is no secret that people often judge other things by their looks. You should use that to your advantage and attract your client’s attention. One of the huge aspects of engaging with clients is understanding their perceptions and how they see the world around them.

Since people are visual beings, they will often associate things they find similar. So, using visual cues to “show them” your website is one of those beautiful things.

Simplify customer experience through visual branding

Besides making things more beautiful and presentable, visual branding should simplify the customer experience. Let us say you have an online shop on your website. Clever use of colors, the size of elements, image optimization, and the perfect choice of font style should accomplish multiple things.

First, that will make your online store look nice. Second, it will be easier to browse through the product catalog. As the final result, it will improve the overall customer experience and build a trustworthy image of your business.

Build customer loyalty

Considering all the things above, we see that visual branding has many benefits. It all leads up to the same goal, and that is to build customer loyalty. As your customers communicate with the business and experience many emotions, they slowly build loyalty and trust.

Visual elements support this relationship and substantially speed up the process.

Attractive design affects sales

When the number of visitors starts to go up, you will experience more conversions. As a result, your sales will also increase. Visual appearance also has a lot to do with the functionality of the website. Also, it affects different stages of marketing.

Furthermore, it affects customers on a subconscious level. As we have mentioned, people are more likely to buy a product if they find it pretty. Many online store owners are facing the issue of cart abandonment, and visual branding is a potential solution to this problem.

How to re-brand your business without loving customers

Visual branding is one of the processes during the re-branding of the business. Once your company starts going through changes, one of the common fears is that you will lose website traffic and loyal customers.

You need to think about how re-branding can make your business better. You are not shifting the direction of your company 180 degrees but simply making seemingly minor alterations to strengthen business goals.

The message of your brand always needs to be clear. As long as you understand your clients, you will know what they want and how to use visual branding to improve. Remember, you are doing this because your customers expect more. They have shown you, through the process of collecting data and customer reviews, that it is time for a change. As a result, you are doing everything possible to make your customers happy.

7 benefits of visual branding for your business made simple

And there you have it. The concept of visual branding is not unknown anymore. You now understand what visual branding means and how it changes your business for the better. Understand the benefits of visual branding for your business, and you will have a clear path of how your brand needs to develop in order to improve. It is a challenging process but a very exciting one. Remember to be patient and consistent. It will take time to re-brand your company, but the outcome will be worth it for many years!


LO:LA WINS 3 COMMUNICATOR AWARDS 1080 1080 Robert Bridwell


Excellence and Distinction award recipients named New York, NY (May 2, 2023) – The winners of the 29th Annual Communicator Awards have officially been announced by the Academy of Interactive and Visual Arts.

We are excited to announce LO:LA has won 3 Communicator Awards for its work with Fable and Joyfull.

With around 3,000 entries received from across the US and around the world, the Communicator Awards is the largest and most competitive awards program honoring creative excellence for communications professionals. Winners who received the competition’s highest honor, the Award of Excellence, include Bank of America, Groove Jones, PBS, Hearts & Science, Pepsico, George Mason University, AARP, and many more. Please visit to view the full winners list. “The submissions for the 29th season of The Communicator Awards’ were some of the most diverse and powerful yet”, said AIVA managing director Lauren Angeloni. “I am truly blown away by the quality of the work. I want to congratulate all of the honorees for their well-deserved wins. I also would like to extend deep and sincere thanks to our jurors, who gave so much time and care in the face of this massive undertaking.”

For more information about the Communicator Awards, please visit, email the Communicator Awards at [email protected], or call (212) 675-3555.

About The Communicator Awards: The Communicator Awards is the leading global awards program honoring creative excellence for marketing and communications professionals. Founded nearly three decades ago, The Communicator Awards is an annual competition recognizing the best in advertising, corporate communications, public relations and design. The 29th Annual Communicator Awards received around 3,000 entries from ad agencies, digital agencies, production firms, in-house creative & communications professionals, graphic designers, design firms, and public relations firms. The Communicator Awards are judged and curated by the Academy of Interactive and Visual Arts (AIVA). The AIVA is an assembly of leading professionals from various disciplines of the visual arts dedicated to embracing progress and the evolving nature of traditional and interactive media. Current AIVA membership represents a “Who’s Who” of acclaimed media, advertising, and marketing firms including: GE Digital, Spotify, Condè Nast, Disney, Accenture Song, Superfly, Fast Company, Digitas, and many others. See for more information

Your Last Unfair Advantage

Your Last Unfair Advantage 1080 1080 Robert Bridwell

In today’s cutthroat market, businesses are constantly searching for ways to stand out from the crowd. While many companies focus on factors like price, quality of product, or innovation (which are all very important) to gain a competitive edge, there is one critical advantage that often goes overlooked: brand.

A strong brand is the last unfair advantage businesses have, and it can be the key to building a loyal customer base, generating higher profits, and establishing a strong reputation. But what does it take to achieve a successful brand strategy? Let’s dive in and explore the key elements that make up a winning brand.

Brand Strategy: Your brand strategy is the foundation of your brand’s success. It’s not just about your logo or your tagline – it’s about defining your brand’s purpose, values, and messaging. A well-crafted brand strategy will differentiate your business from its competitors and help you connect with your target audience on a deeper level.

To create a successful brand strategy, you need to start by understanding your audience. Who are they, what do they care about, and what are their needs? Conduct research, analyze customer data, and gather insights into consumer behavior to develop a comprehensive understanding of your target market.

With this information in hand, you can craft messaging that resonates with your audience and establishes an emotional connection. Your brand should be more than just a product or service – it should represent a set of values that your customers can identify with and rally behind.

Your brand strategy should also consider the competitive landscape. What sets your business apart from its competitors? What unique value proposition can you offer? Understanding your competition and identifying areas where you can differentiate your brand is critical to developing a successful brand strategy.

In addition, your brand strategy should also consider your long-term goals. What do you want your brand to achieve in the next five or ten years? How can you build brand equity over time? Answering these questions will help you develop a brand strategy that is both relevant and sustainable.

Creative, Nimble Teams: Creating a successful brand requires a team effort. Your brand strategy is only as good as the team that executes it. To succeed in today’s fast-paced market, you need a team that is creative, nimble, and responsive to changes in consumer behavior and market trends.

A nimble team is essential for maintaining brand consistency across all channels. This includes social media, email marketing, and website design. Your team must be able to quickly adapt to changes in consumer behavior and adjust messaging to ensure brand consistency.

In addition to being nimble, your team must also be creative. A strong brand requires more than just a well-designed logo or color palette. It requires a team that can think outside the box and develops innovative solutions that differentiate your brand from its competitors.

This is where having a creative agency partner can be particularly beneficial. A creative agency can provide fresh perspectives and help you develop creative solutions that align with your brand strategy. Look for an agency that has a track record of success and is passionate about helping you achieve your brand goals.

Transparency, Building Trust: Transparency is another essential element of a strong brand. In today’s world, consumers are more informed than ever before, and they want to know what goes on behind the scenes of the businesses they support. Being transparent about your business practices and values can help establish trust with your audience.

One way to demonstrate transparency is by being open about your sourcing and manufacturing processes. Share information about where your products come from, how they are made, and the environmental impact of your production methods. This will help establish your brand as one that is committed to sustainability and social responsibility.

Another way to demonstrate transparency is through customer service. Make it easy for customers to contact you with questions or concerns, and be upfront about your policies for refunds, returns, and exchanges. This will help build trust and confidence in your brand.

Transparency also means being honest about your limitations. No brand is perfect, and mistakes will inevitably happen. When they do, it’s important to own up to them and take responsibility. This can actually help build trust with your customers, who will appreciate your honesty and commitment to making things right.

Partnering for Success: To build a successful brand, you need a strong team – and that includes your agency partner. Your agency should be a trusted advisor that understands your business and is committed to helping you achieve your brand goals.

When choosing an agency partner, look for one that values transparency and communication. Your agency should be open about its processes, fees, and timelines, and should provide regular updates on progress and results.

In addition, your agency should be nimble and adaptable. Look for an agency that can quickly pivot to meet changing market trends and consumer behaviors. This will help ensure that your brand remains relevant and top-of-mind with your target audience.

Finally, make sure your agency shares your brand values and is committed to helping you achieve your long-term goals. A successful brand requires a strong partnership between you and your agency, built on trust and a shared vision.

In conclusion, your brand is the last unfair advantage that your business has, and it’s critical to invest in your brand strategy, creative, nimble teams, transparency, and trust in your agency. By doing so, you can differentiate yourself from the competition, build customer loyalty, and ultimately drive business success.








Spread More Joy

Spread More Joy 1080 1080 Robert Bridwell

In today’s fast-paced world, people are constantly bombarded with negative news, stress, and anxiety. As a result, creating moments of joy and happiness has become more important than ever. This is where brands can step in and make a difference by creating joy with their marketing.

Marketing is not just about selling a product; it’s about creating an emotional connection with the consumer. When a brand creates joy and happiness, it’s creating an emotional connection with the consumer that goes beyond the product itself. This connection can lead to increased loyalty and a more positive perception of the brand, which can ultimately result in higher sales.

Now, some may argue that joy is a luxury we cannot afford in times of crisis. But I say that joy is not a luxury, but a necessity. When we experience joy, we are more resilient, more creative, and more connected to one another. Joy helps us to see the world in a more positive light, and to tackle our problems with renewed energy and optimism.

So, what does it mean to create joy with marketing? It means going beyond the traditional approach of highlighting the features and benefits of a product and instead focusing on the emotional benefits that the product can provide. For example, a car company could market its product as a way to create happy memories with family and friends, rather than just highlighting its fuel efficiency and safety features.

Create a culture of empathy and kindness.

In order to prioritize joy, we must also prioritize empathy and kindness. These values are essential for building strong, healthy communities where individuals feel valued and supported. We must cultivate a culture where people feel empowered to extend compassion and kindness to one another, without fear of judgement or ridicule. This can be done through programs that promote volunteerism, community service, and acts of kindness.

Brands can also create joy with their marketing by focusing on experiences rather than just products. For example, Airbnb’s “Live There” campaign focused on the experience of traveling and exploring new places, rather than just the accommodations. The campaign featured videos of people exploring different cities and experiencing the local culture, showcasing the unique experiences that Airbnb can provide. The campaign created a lot of buzz and positive feedback, resulting in increased bookings for Airbnb.

Creating joy with marketing doesn’t have to be complicated or expensive. Sometimes, the simplest things can create the most joy. For example, Oreo’s social media campaign, “Oreo Daily Twist,” was a huge success because it was simple and fun. The campaign featured an Oreo cookie with a different design every day, based on current events or holidays. The campaign created a lot of buzz and engagement on social media, resulting in increased sales for Oreo.

A brand’s obligation to create joy with its marketing goes beyond just selling a product. By creating moments of joy and happiness, brands can create a deeper emotional connection with consumers, break down barriers, and contribute to a more positive society. Whether it’s through humor, storytelling, positive messages, or experiences, brands have the power to create joy and make a difference in people’s lives. So, let’s spread joy wherever we can, and create marketing that brings a smile to people’s faces.

Some may ask: how can we afford to focus on joy when we have so many pressing issues to address, such as climate change, inequality, and political polarization? To that, I say that joy is not a distraction from these issues, but a way to address them. When we create moments of joy and happiness, we build the social cohesion and trust that are necessary for addressing these challenges. And when we prioritize joy, we create a society that is more just, more sustainable, and more compassionate.

In conclusion, I believe that joy is not a luxury, but a necessity. As a nation, we have a responsibility to create moments of joy and happiness for ourselves and for one another. By making joy a priority in our actions, we can build a society that is more resilient, more creative, and more connected. So, let us embrace joy, and let us work together to create a more joyful and compassionate communications for all.

Photo by MARK ADRIANE on Unsplash